Privacy Policy | Banyan Construction

BANYAN CONSTRUCTION

Orem, Utah | banyanbuild.com

Effective Date: Jan 1, 2025 | Last Updated: May 3, 2026

Banyan Construction ("we," "our," or "us") is committed to protecting the privacy of our clients, prospective clients, and all individuals who interact with our business. This Privacy Policy describes how we collect, use, and protect your personal information in connection with our construction, development, and roofing services.

By contacting us, submitting information through our website, or engaging our services, you acknowledge and agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

Contact information: name, mailing address, email address, and phone number
Project details: property address, scope of work, design preferences, and related communications
Financial information: payment details necessary to process invoices and contracts
Communications: records of conversations, emails, text messages, and notes from meetings
Website information: IP address, browser type, and usage data collected via standard web analytics tools

2. How We Collect Information

We collect personal information through the following means:

Contact forms, phone calls, and email correspondence
Service agreements and project contracts
In-person consultations and site visits
Text messages and SMS communications you initiate or consent to receive
Our website and any online inquiry forms

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide construction, development, and roofing services at your property or project location
To schedule and confirm appointments, site visits, and project milestones
To communicate project updates, estimates, and invoices
To send appointment reminders, status notifications, and service-related SMS messages
To process payments and manage contracts
To respond to questions, concerns, or requests for information
To improve our services and business operations

4. SMS / Text Message Communications

By providing your mobile phone number to Banyan Construction, you consent to receive text messages related to your project or inquiry. These messages may include appointment confirmations, project updates, scheduling changes, and follow-up communications.

Message and data rates may apply. Message frequency will vary based on project activity.

To opt out of SMS communications at any time, reply STOP to any message you receive from us. You may also reply HELP for assistance or contact us directly at Estimating@banyanbuild.com.

5. Information Sharing and Disclosure

Banyan Construction does not sell or share your personal information with third parties for marketing or promotional purposes.

We may share your information only in the following limited circumstances:

With subcontractors, suppliers, or service providers who support the delivery of your project (e.g., specialty trades, material vendors, or permit processing)
With financial institutions or payment processors to complete transactions
As required by law, regulation, court order, or government authority

All sharing described in this policy excludes mobile opt-in and SMS consent data. Opt-in information and consent to receive text messages is never shared with any third party for any purpose.

6. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. Our team is trained to handle client information with confidentiality and professionalism. While no method of data storage or transmission is 100% secure, we are committed to maintaining industry-standard safeguards.

7. Your Rights and Choices

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information, subject to any legal or contractual obligations
Opt out of SMS communications at any time by replying STOP

To exercise any of these rights, please contact us using the information below.

8. Contact Us

If you have questions about this Privacy Policy, wish to update your information, or want to opt out of any communications, please contact us:

Banyan Construction

Orem, Utah

Phone: 801-441-7377

Email: Estimating@banyanbuild.com

Website: https://www.banyanbuild.com/

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we do, we will revise the "Last Updated" date at the top of this document. We encourage you to review this policy periodically.

BANYAN CONSTRUCTION

Messaging Terms and Conditions

1. The Banyan Construction messaging program consists of general conversational messaging to answer questions and provide support to customers, promotional offers or discounts, and promotion of our products and services.

2. You can cancel the SMS service at any time. Just text 'STOP' to the phone number from which you received messages. After you send the SMS message 'STOP' to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time and we will start sending SMS messages to you again.

3. If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly at Estimating@banyanbuild.com.

4. Carriers are not liable for delayed or undelivered messages.

5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency will vary based on communication needs. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

6. If you have any questions regarding privacy, please refer to the Privacy Policy contained in the preceding sections of this document.